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Terms of service

These General Conditions of Sale govern the sale of the products marketed by Olio e Conserve Martino as an intermediary between companies producing goods and buyers.

The owner of the Site is Olio e Conserve di Martino Angelo based in Giovinazzo (BA) , via Carlo Altieri n. 7 , VAT number 07000480728 .

Art. 1


1.1. The expression "online sales contract" means the contract for the purchase and sale of movable goods in the context of a remote sales system through telematic tools, organized by the Supplier.

< strong> 1.2. The expression "Buyer" means the person making the purchase, referred to in this contract.

1.3. The expression "Supplier" means the person indicated in the epigraph or the person providing the information services.

1.4. The expression "Seller" means the owner of the goods being sold.

Art. 2

Object of the contract

2.1. With this contract, respectively, the Supplier sells and the Purchaser remotely purchases - through telematic tools - the tangible movable assets indicated and offered for sale on the site .

2.2. The products referred to in the previous point are illustrated on the web page, in the "Products" section .

Art. 3

Contract stipulation methods

3.1. The contract between the Supplier and the Buyer is concluded exclusively through the Internet by accessing the Buyer at the address and following the procedures indicated for the purchase of the goods.

Art. 4

Conclusion and effectiveness of the contract

4.1. The purchase contract is concluded by completing the request form correctly and consenting to the purchase expressed through the online subscription.

4.2. When the Supplier receives the order from the Buyer, it sends a confirmation e-mail with order summary.

4.3. The contract is not considered perfected and effective between the parties in default of what is indicated in the previous points.

Art. 5

Payment methods

5.1. Any payment by the Buyer can only be made by means of one of the methods indicated on the site .

5.2. All communications relating to payments take place on a specific line of the Supplier protected by an encryption system. The Supplier guarantees the storage of this information with an additional level of security encryption and in compliance with the provisions of the current legislation on the protection of personal data.

Art. 6

Times and methods of delivery

6.1. The Supplier will deliver the selected and ordered products, in the manner indicated on the website at the time the goods are offered.

6.2. Shipping times may vary from the day of the order to a maximum of 6 working days from the confirmation of the order. In the event that the Supplier is unable to ship within this period, it will give the Buyer timely notice.

Art. 7


7.1. All sales prices of the products displayed and indicated on the website are expressed in euros and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code

7.2. The sales prices referred to in the previous point are inclusive of VAT and any other tax. The shipping costs are indicated and calculated in the purchase procedure before the order is placed by the Buyer and also contained in the summary web page of the order placed.

Art. 8

Product availability

8.1. The Supplier ensures through the electronic system used the processing and fulfillment of orders without delay.

8.2. If an order exceeds the quantity existing in the warehouse, the Supplier, by e-mail, will inform the Buyer if the good is no longer bookable or what are the waiting times to obtain the chosen good, asking if it intends to confirm the order or not.

8.3. The Supplier's computer system confirms to the User by e-mail and as soon as possible the registration of the order.

Art. 9

Limitation of liability

9.1. The Supplier assumes no responsibility for inefficiencies attributable to force majeure if it fails to execute the order within the time stipulated in the contract.

9.2. The Supplier cannot be held liable to the Purchaser, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the Internet outside of its own control or that of its sub-suppliers.

9.3. The Supplier will also not be liable for damages, losses and costs incurred by the Purchaser as a result of the failure to execute the contract for reasons not attributable to him.

9.4. The Supplier assumes no responsibility for any fraudulent and illegal use that may be made by third parties, credit cards, checks and other means, for the payment of the products purchased, if he proves to have adopted all the possible precautions based on the best science and experience of the moment and based on ordinary diligence.

9.5. In no case can the Buyer be held responsible for delays or errors in payment if he proves that he has made the payment in the times and methods indicated by the Supplier.

Art. 10

Liability for defects, proof of damage and refundable damages: the obligations of the Supplier

10.1. Pursuant to articles 114 and ss. of the Consumer Code, the Supplier is responsible for the damage caused by defects in the goods sold if he fails to communicate to the injured party, within 3 months of the request, the identity and domicile of the manufacturer or of the person who supplied him with the goods. .

10.2. The aforementioned request, by the Injured Party, must be made in writing and must indicate the product that caused the damage, the place and date of purchase; it must also contain the offer for viewing the product, if it still exists.

10.3. The Supplier cannot be held responsible for the consequences deriving from a defective product if the defect is due to the conformity of the product, to an imperative legal rule or to a binding measure.

10.4. No compensation will be due if the injured party was aware of the product defect and the resulting danger and nevertheless voluntarily exposed himself to it.

10.5. In any case, the injured party must prove the defect, the damage and the causal connection between defect and damage.

Art. 11

Guarantees and methods of assistance

11.1. For the purposes of this contract it is assumed that consumer goods comply with the contract if, where relevant, the following circumstances coexist: a ) they are suitable for the use for which goods of the same kind; b ) comply with the description made by the Seller; c ) present the usual quality and performance of a good of the same type, which the Consumer can reasonably expect, taking into account the nature of the good and, where applicable, public statements on the specific characteristics of the goods made in this regard by the Seller, the manufacturer or his agent or representative, in particular in advertising or on labeling.

11.2. In the event of a lack of conformity, the Purchaser may request, alternatively and without charge, the replacement of the purchased good, a reduction in the purchase price or the termination of this contract.

Art. 12

Obligations of the Buyer

12.1. The Purchaser undertakes to pay the price of the purchased goods within the times and methods indicated in the contract.

12.2. The Purchaser undertakes, once the online purchase procedure has been completed, to print and keep this contract.

12.3. The information contained in this contract has, however, already been viewed and accepted by the Purchaser, who acknowledges it, as this step is made mandatory before confirming the purchase.

Art. 13

Art. 13

Right of withdrawal

13.1. In any case, the Purchaser has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of receipt of the purchased good. p>

13.3. If the Purchaser decides to make use of the right of withdrawal, he can contact Olio e Conserve Martino who will provide all the information useful for the operation (see Shipping; Deliveries ).

Art. 14

Causes for resolution

14.1. The obligations referred to in point 12.1, assumed by the Buyer, as well as the guarantee of the successful completion of the payment that the Buyer makes with the means referred to in point 5.1, and also the exact fulfillment of the obligations assumed by the Supplier at point 6, they are essential, so that, by express agreement, the non-fulfillment of only one of these obligations, if not determined by chance or force majeure, will result in the legal termination of the contract ex art . 1456 of the Italian Civil Code, without the need for a judicial decision

Art. 15

Protection of the confidentiality and processing of the Buyer's data

The Supplier protects the privacy of its customers and guarantees that the processing of data complies with the provisions of the privacy legislation pursuant to Legislative Decree 30 June 2003, n. 196.

Art. 16

Method of archiving the contract

16.1. Pursuant to art. 12 of Legislative Decree 70/2003, the Supplier informs the Buyer that each order sent is stored in digital form on the server at the Supplier's headquarters according to criteria of confidentiality and security.

Art. 17

Communications and complaints

17.1. Written communications directed to the Supplier and any complaints will be considered valid only if sent by e-mail to the following address . The Buyer indicates in the registration form his residence or domicile, the telephone number or the e-mail address to which he wishes the Supplier's communications to be sent.

Art. 18

Dispute settlement

18.1. All disputes arising from this contract will be referred to the Bari Chamber of Commerce and resolved according to the Conciliation Regulations adopted by the same.

18.2. If the Parties intend to appeal to the ordinary judicial authority, the competent court is that of the consumer's place of residence or domicile of choice, mandatory pursuant to art. 33, paragraph 2, lett. u ) of Legislative Decree 206/2005.

Art. 19

Applicable law and reference

19.1. This contract is governed by Italian law.

19.2. Although not expressly provided here, the legal provisions applicable to the relationships and cases provided for in this contract apply, and in particular art. 5 of the 1980 Rome Convention.

19.3. Pursuant to art. 60 of Legislative Decree 206/2005, the discipline contained in Part III, Title III, Chapter I of Legislative Decree 206/2005 is expressly referred to.

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Art. 20

Final clause

This contract repeals and replaces any agreement, understanding, negotiation, written or oral, previously intervened between Parties and concerning the subject of this contract.